Construction Contract: Problems for plot-owners at New town, Kolkata (NKDA or WBHIDCO)

by Ar. Abhishek Dutta

New Town, Kolkata, more than 8000 acre development of state of West Bengal having dreams of thousands of plot holders. The dream homes setting was almost perfect till one is about to start the construction of there building. Previously WBHIDCO & presently NKDA has done a good job in terms of implementation of the building rules and only qualified architects designing all the buildings ensures a preservation of basic well-being & comfort conditions of the design unless clients moving to the cheapest bidder quacks for designs too.

If one may imagine a direct conversation of an average plot own about him experience it will probably saved like this.

– ‘We had a sanctioned plan, enough funds all through, a proper legal contract with a contractor at a seeming very high price; yet when things started getting delayed, we virtually had nothing to do to speed up. We went to the architect for arbitration. He called the contractor who wanted escalation of overall contact value. Finally after negotiations the architect found an amicable solution for both parties. Even through the contractor agreed on that day; back at the site, the works never picked up. Wanted to get rid of the contractor. Found the legal settlement is a very long process and mutual negotiation was deeply in contractor’s favors. In order to find peace of mind, accepted the bias terms of contractor & paid him more to get rid of. Our lose of time, effort and enthusiasm, obviously, was not considered at all.Got a new contractor involved with even higher price finish the remaining works. But the stay is not changed.’

These are the typical words of regret one would hear from average plot owners. All wishes to have given the job to a higher rate better contractor initially, but one only gets to know the contractors intensions after becoming a prey to him.

However, it is probably unfair to categories all contractors of this attitude.One can agree there are problems regarding material supplier’s monopoly. The local problems are part of the game all over the country; until our legislative systems gets modernized enough to fast-tract all dispute resolution; it is expected that a common man would rather ‘compromise’ than ‘deal’ with problems legally.

Truly speaking, all faults are not in contractor’s court as well. They have their problems too. Local ‘Dadagiri’, irrationally high price of materials & labour (also the pure quality & quality of both), fluctuating market price; scoring has to deal with are there of course. But the tremendously missing attributes are basic qualification, which is a must for technical works like construction, which involves life risk of the occupant if not dealt properly with and perhaps most importantly the basic integrity of a man.

Finding ‘right man’ is a quite an uphill task in it self. Whatever strict specification your architect may draft for you and no matter how many site visits he or his team make; one has to trust the contractor in some form or other as for smaller projects hiring a full time supervisor (his ability & integrity also to be trusted is really a unreliable option.)

So, ‘what-to-do finally?’ is the biggest question is minds of plot owners about to start their dream project. The answer is a simple proverb – “Look before you leap”.

(May see the next article on :

“A Few Tips for Selection of Contractor for your Dream Projects”

“Online Plan sanction procedure at NKDA”


About the author:  The author is one of the leading architects working in New Town, Kolkata. He is one of the Founder Partners of   ArcOn Design Consultants, an award winning architectural Firm of the City. AD, has also been awarded National Award by NIASA, Council of Architecture, INDIA


12 thoughts on “Construction Contract: Problems for plot-owners at New town, Kolkata (NKDA or WBHIDCO)

  1. Very very helpful information. We are a plot owner, and facing exactly same problem. We wish we had had your tips earlier.
    Thank you Mr. Abhishek Dutta.


  2. Thank you for the tips.
    We just needed this.
    Can you please help us by giving your contacts so that we can get further direct help from you?


  3. Ar. Dutta, first of all let me congratulate you for this very helpful situation update for Cooperative chairman like us.
    your article has been very helpful and eyeopener for us.
    i hope following your tips will make the cooperative chairmen and secretary little more causous and aware during project planning stage. Do you have any suggestion
    towards selection of through architect as well ?


  4. Thank you for your review.
    Yes, there are definite criteria for selecting architects as well.
    I shall try to post an article on that but 1 tips for a sure shot –
    If you get a quote which is too good to be true, then it is probably right.


  5. Dear
    Thanks for the tips.
    we someway got an architect whose present scope is upto sanction of plan and later construction supervision . But where to find a good contractor who can deliver within the agreed cost,time and quality ? Can you help and suggest a few names who are working in New Town doing coop. building (G+4)and having necessary infrastructure.


  6. We are very sorry Mr. Bose for the late reply.
    may be it’s not relevant any more.
    If you still need any help please feel free to contact the author at +91 9748325700


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